Period
Net Promoter Score
—
Detractors 0–6
Passives 7–8
Promoters 9–10
Responses
—
Average score
—
out of 10
Would recommend (Yes)
—
answered "Yes"
NPS over time
Hollow points have fewer than 5 responses, so treat them as noise. Bars show responses per period.
Score distribution
Detractors 0–6Passives 7–8Promoters 9–10
NPS by model
Bars run from −100 (left) to +100 (right). Lighter bars have fewer than 10 responses.
NPS by brand
NPS by purchase type & use
NPS by area
NPS by executive
What customers like
Keyword themes found in "why recommend" comments from promoters and passives.
Pain points & improvement requests
Keyword themes in "areas to improve" and "why not recommend". A response can count in several themes.
Detractors (score 0–6): what they said
All responses
| Submitted | Visit date | Executive | Area | Model | Score | Comments |
|---|